Jackson Jet Center was recently honored by Frontier Airlines for their Ground Service work in 2019. Frontier Airlines awarded Jackson Jet Center with the following honors for Division IV:
· Co-MVP-Best OT/TR (Controllable)
· Co-MVP-Fewest Passenger Complaints (per 100,000 Pax)
· Co-MVP-Best MBR % Below Goal
Jeff Jackson, CEO of Jackson Jet Center, said “I’m extremely proud of our ground service team. The awards from Frontier Airlines are a direct result of the dedication and attention our team gives to each customer. It’s just business as usual.”
The competition was among eight cities within their division. Organizations were graded in four categories: on-time turns, no lost baggage, number of turns, and number of passenger complaints.
Brent Eborn, FBO Manager at Jackson Jet Center, said “we were honored to be named the MVP of our Division. Perfect scores in three of the four categories is an incredible feat.”